Need a Tow?Help Is Just a Tap Away
From emergency towing to roadside assistance, TowME helps drivers across Windhoek and Namibia get back on the road quickly and safely.
What is TowME Namibia?
TowME Namibia is a fast, affordable, and user-friendly roadside-assistance platform that allows anyone with a smartphone to request towing and support services in moments. The platform simplifies the request process, improves response visibility, and keeps pricing and dispatch progress clear from start to finish.
Our standard towing service covers the transportation of vehicles from one location to another. It is ideal for breakdowns, non-operational vehicles, relocations, and roadside situations where clients need a dependable operator, live tracking, secure checkout, and accountable job completion.
Request help fast
Open TowME, choose a service, and submit the pickup details without the usual back-and-forth.
Track every step
Clients and operators stay aligned with live progress, status updates, and clear pricing flow.
Complete with evidence
Jobs finish with documented completion, so admins and operators can review the full trail.
How TowME Namibia Works
When a client requests roadside assistance through TowME Namibia, operators receive the details needed to respond confidently. Pickup and destination data, vehicle information, pricing, payment status, and live updates all move through one connected flow, keeping the client and operator aligned from request to completion.
The client enters the vehicle pick-up and drop-off locations, then verifies the route on the map.
TowME captures the service type and vehicle details needed to prepare the right roadside response.
The client reviews the price, confirms the request, and completes secure hosted checkout when payment is required.
The operator is dispatched, heads to the pick-up location, and transports or assists the vehicle through completion.
The TowME User App
TowME Namibia is designed to make roadside help feel simple under pressure. Clients can request help, confirm trip details, pay safely, and follow the operator from one clear mobile flow.
- Request towing or roadside assistance in a few taps.
- See pickup, destination, service type, and estimated pricing before checkout.
- Track your operator in real time from assignment to completion.
- Manage vehicles, saved places, trusted contacts, and request history.
- Use secure hosted checkout while TowME keeps card details outside the app.
The TowME Driver App
Operators get a focused dispatch workspace for accepting jobs, moving through the incident workflow, sharing live location, and completing work with the evidence TowME needs for accountable service.
- Receive dispatch offers with pickup, drop-off, and service details.
- Accept jobs, update status, and stream live location during active work.
- Navigate to clients and manage towing progress from one operator workflow.
- Capture evidence, complete pre-tow inspections, and chat on incidents.
- Review completed jobs, payout totals, and operator activity history.
Built for Namibian roadside response
TowME Namibia brings clients, operators, partners, and administrators into one dispatch platform so roadside help is easier to request, easier to track, and easier to complete.
Clients request help, operators manage dispatch, and admins monitor incidents, evidence, payouts, partners, and platform activity from the web dashboards.
One dispatch flow for clients, operators, partners, and admins.
Live tracking, evidence, and clear job completion from start to finish.
Built for Namibia with roadside response and payment in one place.
How you can pay for a trip
TowME uses secure hosted checkout for card payments. Clients are sent through a trusted TowME checkout link and card entry is handled outside the app by the payment provider.
Visa cards
Mastercard cards
Adumo hosted checkout
Secure card checkoutFrequently asked questions
+How do I request roadside assistance with TowME Namibia?
Open the client app or client dashboard, choose your service, confirm pickup and drop-off details, then submit the request.
+Can I track the operator after dispatch?
Yes. Once an operator is assigned, TowME shows live progress and status updates through the active request flow.
+How do payments work?
Paid requests and subscriptions use TowME hosted checkout. Card details are handled by the payment provider, not stored in the app.
+Do Silver and Gold plans cover towing?
Yes. Coverage depends on the plan rules, distance limits, service type, and remaining usage allowance.
+Can operators use TowME from the mobile app?
Yes. Operators can receive dispatch offers, accept jobs, update status, stream location, capture evidence, and review payouts.
+Is TowME available outside Windhoek?
TowME is built for Namibia and will route requests based on service availability, operator coverage, and configured dispatch rules.
+Can I use TowME for jump starts or fuel delivery?
Yes. The platform supports towing, jump starts, tire changes, lockout help, and fuel delivery where available.
+What if payment fails or I cancel checkout?
Dispatch does not start until payment is confirmed for paid requests. Failed or cancelled payments keep the request from moving forward.
Built for operators who move fast, and clients who need certainty.
TowME brings dispatch, tracking, evidence, subscriptions, and secure checkout into one roadside-assistance workflow. Choose the side of the platform that fits how you work.
Turn available tow capacity into organized dispatch work.
Operators get the job context before they move: pickup, destination, vehicle details, status steps, evidence capture, inspection prompts, and completion records that support payout review.
Roadside cover for drivers, families, and teams.
Dedicated clients can request help quickly, manage vehicles and trusted contacts, follow the operator live, and use hosted checkout for subscriptions or paid roadside requests.
Roadside emergencies don't wait. Neither should you.
Download TowME now and get instant access to Namibia's most reliable towing service.